Returns and Refunds Policy

Final Sale Notice:
Due to the medical nature and regulatory requirements of our products, all PanoraDX sales are final. Once an order has been dispatched, we do not accept returns or offer refunds.

Defective or Damaged Products:

• If your product arrives damaged or is found to be defective, please contact our support team within 48 hours of delivery at sales@panoradx.com.
• Each case will be reviewed in accordance with applicable regulations, and, if approved, a replacement may be provided. Please note that any such resolution is subject to evaluation and compliance with regulatory guidelines.

Important Information:

• Because PanoraDX is classified as a medical product, returns are not accepted for any reason once the product has left our facility.
• This policy is in place to maintain product integrity, ensure patient safety, and comply with health and safety regulations.